By subscribing, you save 10% on every box (that's equal to one free meal!), and keep your freezer stocked without having to think about it.
Have questions that aren't answered below?
Email us to hello@balancedbites.com and we'll reply within one business day.
Please note that boxes only ship once per week on Tuesdays, so we always have time to cancel a box if necessary before then.
Can I make a one-time purchase?
Yes! You can make a one-time purchase anytime.
If you purchase regularly, we recommend considering the discounted subscription option.
You can receive deliveries every 1, 2, 3, or 4 weeks and there is always the flexibility to skip a week if you're not ready for another shipment of Meals.
To make a one-time purchase:
On the build-a-box page, turn off the subscription toggle before adding the box to your cart.
For preset boxes, be sure to select the "one-time purchase" option.
When will my meal box be shipped?
After your first order, all subscription charges take place on Wednesday, for shipping the following Tuesday.
How do I change my delivery frequency?
We get it, sometimes you've got to switch things up - you've eaten through your meals more quickly than normal, or you need to wait a little longer between shipments to work through your freezer stash.
Swipe through to see how to change your delivery frequency, step-by-step.
Log in to your account and click "manage subscriptions," click edit next to your active subscription
Click "delivery schedule" and update your frequency
Click "update" and your charge schedule will update to your new delivery frequency
How do I edit meals in my Build-a-Box?
Ready for some different flavors in your subscription box?
Swipe through for step-by-step instructions on how to change the meals in your build-a-box subscription.
Sign in to your account and click "manage subscriptions," then click "edit"
Scroll down and click "update contents" to make changes to your box. Click save when done.
How do I change to a pre-set meal box?
Our preset meal boxes are the *ultimate* easy button! You don't even have to think about which meals you're getting in the box—just pick one that fits your needs, set your timing, and get ready for delicious food to arrive at your door!
Swipe through for step-by-step instructions on how to change your build-a-box subscription to a preset meal box subscription.
Sign in to your account and click "manage subscriptions," then click "edit"
Click on "product" (above "skip shipment")
Select or search for the box you'd like to subscribe to
How do I skip a delivery?
Sign in to your account and click "manage subscriptions," then click "charge schedule." You will see your upcoming charge dates and each charge has the ability to be skipped.
Be sure to skip your charge before it's scheduled to renew on Wednesday.
How do I cancel my subscription?
Once you've received two deliveries, you can cancel directly from your account.
Swipe through for step-by-step instructions on how to cancel your subscription.
Sign in to your account and click "manage subscriptions," then click "edit"
